I was just very surprised as most of the other systems I've worked on take that approach versus a single account. For a help desk of any size to have to have a separate account per gets to be an overhead nightmare…
For now we'll make it work.
I was just very surprised as most of the other systems I've worked on take that approach versus a single account. For a help desk of any size to have to have a separate account per gets to be an overhead nightmare…
For now we'll make it work.