I just got the following today from an account executive whose name I don't recognize...
As the Account Executive for the North East, I am reaching out in regards to the network monitoring project I show in our system. The notes have this flagged as “Delayed”, but it is unclear why?
We have recently released a new version of our Network Performance Monitor product that you were evaluating.
I thought I would see if there was a lack of functionality that we might now be able to provide?
NPM v11 includes Deep Packet Inspection which will help you determine whether a performance issue stems from application server slowness or an issue with the underlying network.
If pricing was a determining factor, our new release promotions are on the table and I can help get this to a price that makes it an easy decision for you.
Please just reply to this email if you would like for me to set up some time to discuss.
... which is odd since we've been running NPM since about 2009.